Terms & Conditions

 Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.

1. Services

We provide residential and commercial cleaning services, including but not limited to general cleaning, dusting, vacuuming, ironing, kitchen cleaning, and washroom cleaning. Services may be offered as one-time or recurring bookings based on customer requirements.

2. Booking & Scheduling
Bookings can be made through our website, phone, or email.
Customers must provide accurate information while booking.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
3. Pricing & Payments
Service charges are based on the type, duration, and scope of work.
Prices may vary depending on specific customer requirements.
Payments must be made as agreed at the time of booking.
4. Cancellation & Refund Policy
Cancellations must be made within a reasonable notice period.
Late cancellations may be subject to charges.
Refunds, if applicable, will be processed based on the service agreement.
5. Customer Responsibilities
Customers must provide access to the premises at the scheduled time.
Valuables and fragile items should be safely secured before service.
Clear instructions must be given for specific cleaning requirements.
6. Service Limitations

We do not provide:

Babysitting
Cooking
Tasks requiring climbing or unsafe conditions
Any service outside agreed cleaning scope
7. Liability
We take utmost care while delivering services; however, we are not liable for pre-existing damages.
Any damage claims must be reported within 24 hours of service completion.
8. Health & Safety
Our staff follow standard safety and hygiene protocols.
Customers must inform us of any hazardous conditions before service.
9. Intellectual Property

All website content, logos, and materials are the property of the company and may not be reused without permission.

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These terms shall be governed by applicable local laws.